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Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: all EU countries, Switzerland, Liechtenstein.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Dispatch costs incl. legally applicable VAT

Domestic deliveries (Germany):

We charge a flat shipping fee of 3.50 € per order.
Gift cards we deliver free of costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:
– EU countries 14.00 €
– Switzerland / Liechtenstein 14.00 €
Gift cards we deliver free of costs.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 10 days, for deliveries abroad within 5 – 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

– Payment via SEPA direct debit
– Payment via credit card
– Payment via PayPal
– Payment via PayPal Express
– Payment via instalment purchase (via PayPal)

Further details on payment

If payment is to be made via an SEPA direct debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

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